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Certificate in Customer Service


Adult / Professional Development -
2025 CE Summer

As the use of technology increases, human interaction with customers becomes even more important in all businesses and organizations. Good customer service is now one of the central factors in an organization's success. Improve or enhance your skill set and learn some customer service techniques you won't find anywhere else!

Registering for this certificate program will automatically enroll you in the two required courses: Extraordinary Customer Service and Keys to Customer Service.

Instructors

Greg Marsello

Greg Marsello has worked for over 40 years with organizations to implement extraordinary customer service best practices and strategies. He has worked with businesses, non-profits, churches, government agencies, and a variety of different organizations to improve productivity and performance, and to facilitate team-building.


Nanette Sanders-Cobb

Nanette Sanders-Cobb is a Certified Online Instructor, and has been teaching online for fifteen years. She holds a Bachelor's Degree in Business Administration and a Master's Degree of Business and Public Administration, and has trained staff in providing extraordinary service as a member of senior management and an audit team leader in the US Air Force.

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  Greg Marsello , Nanette Sanders-Cobb


Online
Sun-Sat, Jun 2 - Aug 1
12:01 AM - 11:59 PM

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Price: $ 245 00