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Conflict Management


Adult / Professional Development -
2025-2026 CE School Year

According to a study by the American Management Association (AMA), managers spend more than 20% of their day dealing with conflict—and among 25 key management skills, conflict management is the only one positively linked to higher earnings and promotion.

This program teaches a practical conflict management model, examines real-world case studies, and provides proven strategies you can apply immediately in your workplace. Gain the skills to handle conflicts effectively, maintain positive working relationships, and enhance your leadership impact.

This course is included in the Certificate in Workplace Communication course.

 February 2026 
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 April 2026 
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 May 2026 
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Instructor

Sally Klauss


Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. Klauss is a popular online instructor, teaching several other courses as well. 

ADCONF01P26

  Sally Klauss


Online
Sun-Sat, Apr 6 - May 1
12:01 AM - 11:59 PM

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Min Age   18 yr.

Price: $ 245 00
ADCONF01W26

  Sally Klauss


Online
Sun-Sat, Feb 2 - Feb 27
12:01 AM - 11:59 PM

Su
M
Tu
W
Th
F
Sa

Min Age   18 yr.

Price: $ 245 00