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Certificate in Customer Service


Adult / Professional Development -
2025-2026 CE School Year

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers is all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.
Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

Registering for this certificate program will automatically enroll you in the two required courses: Extraordinary Customer Service and Keys to Customer Service.

Instructor

Greg Marsello


Greg Marsello has worked for over 40 years with organizations to implement extraordinary customer service best practices and strategies. He has worked with businesses, non-profits, churches, government agencies, and a variety of different organizations to improve productivity and performance, and to facilitate team-building.

Nanette Sanders-Cobb


Nanette Sanders-Cobb is a Certified Online Instructor, and has been teaching online for fifteen years. She holds a Bachelor's Degree in Business Administration and a Master's Degree of Business and Public Administration, and has trained staff in providing extraordinary service as a member of senior management and an audit team leader in the US Air Force.

ADCUST01P26

  Greg Marsello , Nanette Sanders-Cobb


Online
Sun-Sat, Apr 6 - May 29
12:01 AM - 11:59 PM

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Min Age   18 yr.

Price: $ 245 00
ADCUST01W26

  Greg Marsello , Nanette Sanders-Cobb


Online
Sun-Sat, Feb 2 - Mar 27
12:01 AM - 11:59 PM

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Min Age   18 yr.

Price: $ 245 00
ADCUST01F25 Closed

  Greg Marsello , Nanette Sanders-Cobb


Online
Sun-Sat, Sep 2 - Oct 31
12:01 AM - 11:59 PM

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Tu
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Sa


Price: $ 245 00

Online registration is over